Terms of Service

Effective Date: 29/11/2024

Welcome to Dvapara. These Terms of Service ("Terms") govern your access to and use of our website located at www.dvapara.com (the "Site") and the purchase of products from Dvapara ("we," "us," or "our"). By accessing the Site or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site

  • Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to use this Site.

  • Account Creation: Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your account information and password.

  • User Conduct: You agree not to use the Site for any unlawful purpose or in a way that may harm us or any third party.

2. Products and Orders

  • Product Descriptions: We strive to provide accurate information about our products. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

  • Pricing: All prices are listed in British Pounds Sterling (GBP) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

  • Payment: Payment must be made at the time of order using the payment methods provided. By providing payment information, you represent that you are authorised to use the payment method.

3. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for details on shipping methods, costs, and delivery times.

  • Risk of Loss: All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

  • International Shipping: Additional fees, taxes, or customs duties may apply for international shipments. These are your responsibility.

4. Returns and Refunds

  • Return Policy: Returns are accepted within 30 days of receipt. Products must be in original condition. Please see our Returns Policy for complete details.

  • Refunds: Refunds will be issued to the original payment method after the returned item is received and inspected.

5. Intellectual Property

  • Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Dvapara or its content suppliers and protected by copyright laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.

  • Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.

6. Disclaimer of Warranties

  • As-Is Basis: The Site and all products and services are provided on an "as is" and "as available" basis.

  • No Warranties: We make no warranties, express or implied, regarding the Site or products, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Health and Wellness Products: Our products are not medical devices or medicines. They do not treat or cure diseases and are not intended to replace professional medical advice or treatment.

7. Limitation of Liability

  • Exclusion of Damages: To the fullest extent permitted by law, Dvapara shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products.

  • Maximum Liability: Our total liability to you for any claim arising from or related to these Terms shall not exceed the amount you paid for the product(s) in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dvapara, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

11. Termination

We may terminate or suspend your access to the Site at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or us.

12. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Dvapara regarding your use of the Site and purchase of products.

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at contact@dvapara.co.uk

Thank you for choosing Dvapara. We appreciate your trust in our products and services.